Getting back to the change coming at the top at Ahold USA, Schlicker will support a transition of leadership and help McCann to get to know the divisions, support offices, and introduce him to important stakeholders for Ahold USA. After his retirement, Schlicker, 61, will stay on in an advisory capacity to the corporate executive board.
Schlicker leaves a strong legacy in his 38 year grocery career that began in 1975 with Pathmark. He joined the Ahold organization as a store manager in 1986 at Connecticut-based First National Supermarkets (later Edwards Super Food Stores). In 1998, Schlicker transferred to Giant Food Stores in Carlisle, PA as executive VP-store operations. In 2000, he was promoted to executive VP-sales and marketing. In January 2007, Schlicker was named president and CEO of the Giant/Carlisle division, and in July 2008, he accepted the appointment as president and CEO of Stop & Shop-Giant Landover. He was promoted on November 5, 2009 to CEO of Ahold USA Retail, and on February 1, 2011, he was appointed to his current position as chief operating officer of Ahold USA.
“Firstly, I would like to personally thank Carl for his immeasurable contribution to our company during the past 25 years. He is a true veteran of the supermarket industry, having started work in retail in 1975,” said Boer, who added, “For me, Carl is the consummate retailer and team leader. He always puts the common goal ahead of his own individual success – “We” instead of “me” – leading people to deliver something together above and beyond their personal contribution. During the last few years, for example, he has built a highly skilled and diverse leadership team at AholdUSAhe can be proud of. As a key member of the Ahold executive team, Carl has also been critical in helping define the overall ‘Ahold Reshaping Retail’ framework and helping to establish stronger bonds within the global organization. Under his leadership, innovations in customer loyalty and insight programs were possible, as well as far-reaching community support programs with a focus on fighting hunger and advocating for children. His legacy of creating growth and innovation, and his focus on delivering customer loyalty by delivering value, quality and service is something recognized throughout the Ahold family, but certainly also more broadly in the retail industry.
“With such an impressive track record, Carl certainly deserves a relaxing and enjoyable retirement. On behalf of all of us at Ahold, I wish him and his family all the best for this next chapter in their lives. While Carl is retiring, there are few leaders, in any industry, who have positioned their business so confidently for the future while staying true to local brands and legacies. We are fortunate to be inheriting an exceptional leadership team as well as employees who are the best in the business. James will build on the strong foundation Carl has laid and will operate closely within Ahold’s global operations.”
The British born McCann joined Ahold as chief commercial and development officer in September 2011 after spending more than 20 years with some ofEurope’s largest retailers. Prior to joining Ahold, McCann was executive director for Carrefour France and a member of Carrefour’s group executive board. During the previous seven years, he held leading roles at Tesco, including leadership of some of their most successful markets such as Hungary, Poland and Malaysia. Prior to that, he worked for Sainsbury, Mars and Shell.
Boer noted: “Since his arrival, McCann has focused on strengthening our e-commerce proposition and customer loyalty programs as part of the company’s robust growth strategy that was launched last year and is now being implemented. This appointment is a natural next step for James. With his strong track record in leading roles at global retailers, James is very well qualified to take on this important role within Ahold.”
McCann, 43, and his wife will be moving to the United States early next year, and he will be dividing his time between both the Quincy, MA and the Carlisle Ahold USA support offices, which will continue to play important roles in the future of the Ahold USA organization according to Boer. A search for a successor for McCann has begun, and more information will be shared as decisions are made.